cornelia ghergut

Review of Iutta

the attempt to make an order has turned into an un...

the attempt to make an order has turned into an unpleasant experience
2 weeks after I placed the order online, the order with the card is contacted by phone and informed that the delivery date initially communicated (10 working days) can not be respected and it will be extended by 2-3 weeks, that if I do not agree, I could cancel the order. I decide to cancel the order and request the return of the paid amount. I am told that I have to fill out a return request on the site (although I have nothing to return) and that I will get the money back within 14 days. It does not seem normal for me to cancel my order due to non-compliance with the delivery deadline.