Olivia Wilkerson

Review of Franklin Chevrolet

Went in for an oil change and tire rotation, left ...

Went in for an oil change and tire rotation, left with a donut tire bc the mechanic burst my tire trying to put it on the ramp. SMDH It's the day before Thanksgiving and they expect to travel on a dummy tire!!! Although they are replacing the tire "which won't be available till Friday or possibly Monday" and changing my oil at no cost to me. I still feel l should be accommodated with a rental until my car is fixed. #PoorCustomerService