Ashley Tisdell

Review of Festival Foods

The selection may be good but the customer service...

The selection may be good but the customer service and pricing in comparison to other food retailers are much less impressive. Happened to be one PENNY short for my purchase today, forgetting my wallet at home so I had to make due with what I thought was enough. Feeling very embarrassed I asked if the cashier happened to have a penny. She gave me a pretty disgusted look and simply said "no," continuing to stare at me until a customer in line happened to be kind enough to cover the 1 cent I was missing. To that individual, if you read this, thank you again for your kindness. To Festival corporate... take into consideration that your cashiers have a huge influence on your company's image and a penny worth of compassion can go a long a way.