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My experience with this hospital is by far one of ...

My experience with this hospital is by far one of the worst. My dad came into this hospital very ill, the doctors called me telling me my dad is very sick and probably won't make it. Throughout the past two weeks I have gotten five phone calls from the physician saying my dad is very ill and we should have a family meeting to talk about his future care in deciding whether we want him to stay alive. My dad has advanced directives and gave me MPOA. I went to the hospital to advocate for my dad and found out they weren't doing everything they can to help him. I arrived at 6pm and was told my dad needed to be put on a dialysis machine at 10am but there were none available in the whole hospital and apparently the city. I got upset and started going up the chain of command and the house supervisor came up with a machine 15 minutes later. Throughout this time I'm being told my dad was not going to live, and I finally had it with their negativity. I asked them to just give me the facts from there on and the next day I was told that my MPOA was not valid. The nurse manager in the ICU emailed me what seemed like something they looked up on google. I had a conference call with the nurse manager and risk management and they said my paper was not legal because it was signed in New Mexico. They then said the decisions for my dad were dependent on his whole family and they weren't honoring my dad's wishes as far as advanced directives and me being his MPOA. I then contacted my lawyers and was informed that my document was in fact legal. This has been ungoing for two days and I have tried calling them and leaving messages but no one has returned my phone call. So what gives a nurse a right to give out wrong legal information pertaining to a very important document? I am so disgusted with the way they are handling this while my dad is ill in the hospital. Do not, I repeat do not send your loved ones here because they easily give up on a patient that's very ill and will continually tell you how bad they are doing even when they start doing better. We are in the process of moving my dad to a different hospital. Come to this hospital at your own risk. And if they give you legal information, please check your sources or get a second opinion.

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