The staff at the Omni was very friendly and helpfu...

The staff at the Omni was very friendly and helpful. Any and all questions were answered cheerfully and completely. My sister was even comped a couple of Starbucks vouchers over a non-issue. First rate customer service.

I'm knocking off a star because "luxury" does not mean "not included". There is no grab and go continental breakfast option beyond Starbucks. There is no parking at the hotel. Your options are find a spot on the street that isnt metered and walk, park at the mall and pay $20 every time you leave, or valet for $40+. I'm usually an over-tipper, but I felt tipping a guy who left me standing in the cold for 10 minutes while he found my keys so that he could drive my truck 30 feet to the door after paying the hotel 40 bucks was a bit much. I would have rather paid the $40 and kept my keys so I could have warmed my truck up before I left.

For the most part, the Omni was a very pleasant place to stay on a business trip. I'll be back next year.