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Review of Radisson Hotel Shanghai China ...

Location is perfect! Located at People's Square su...

Location is perfect! Located at People's Square subway station (Exit 8 is the nearest to hotel) and surrounded with lots of restaurants/department stores as well as easy to get around the city. The view from 31fl is good. The room is clean, staff is friendly but I can't give the five stars because

-We traveled with family(elderly parents), we booked 3 rooms 4 months in advance to make sure everything would be perfect for them, when we arrived, just only one room which was ready to check-in(it was okay) but when we got back to hotel in the late evening, the extra-bed was still not be ready. We asked for the hotel 2 times and finally they told us they couldn't provide us the extra bed cause it was full, gave us the reason that it was high season and gave us choices of 3 vouchers of complimentary drinks or refund instead (how can you imagine?) it was not about money at all but it was about I didn't have a place to sleep!) I decided to talk to their manager, she finally gave us a no-window room. We moved everything and finished at the late night. (Thanks god)

-Every staff is nice but don't ask for the local tips from hotel concierge. I personally can speak/read Chinese but I wanted to make sure to get the best tips from locals but we asked them about 2-3 times and wherever we wanted to go, they just recommend us to go by taxi (they always say it's far which is not at all!) Most of the places in Shanghai you can travel by subway, it's really convenient even you travel with elderly people.