For several years we use Lexware accountants plus,...

For several years we use Lexware accountants plus, so far we had no great problems. But now the whole program has crashed and unfortunately we can not help ourselves because the program does not react to anything.
So-called support numbers, which we must raussuchen from the Internet itself (according to switchboard of Haufe Verlag, it should be noted at this point, the helpfulness of the staff can confidently be referred to as underground) are occupied or you end up in an endless loop, at the End then also a busy character from the phone sounds.
Too bad that one is still treated in this day and age.