What terrible customer service after several mista...

What terrible customer service after several mistakes from Albelli. Among other things, it took 17 (!) Days from order to receipt. After an error occurred with the online software during the first order and the order had to be canceled. Because of this I no longer received the photo book for Christmas. And not after that. It was only delivered in January. The customer service knew nothing but to read that it will be delivered as soon as possible .... 104 euros spent for a Christmas gift that did not come.
No compensation or compensation for failure to meet the delivery term and delivery time.