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Colin is writing this review, well started great R...

Colin is writing this review, well started great Ron came out to see us for design very nice bloke everthing went well decided to go for new bathroom ,then the surveyer came out to check all okay he then contacted the instalation team they gave us a date which was fine with us ,I work nightshift so i stayed up on the day they were to start my wife also took a days holiday to be here for the start of job,on the day no one appeared house phone rang answered it ,it was a man called Ian he informed us they did not have a team available it would be a week before they could start,not acceptable for me so after a few heated phone conversations they managed to get a team together to start tuesday,tuesday came yes ateam came well one man came called laszlo this guy done the whole job on his own,cant fault his workmenship,job finnished friday the the problems really started,not 24 hours had passed when the shower stop working so phoned dm and spoke to Ian his answer was its not there problem its the shower company,they contacted shower company we were told it will be another week before they cane come out to look at it, another few heated phone conversations between myself Ian and Ben did not resolve the problem of not having a working showerso we spent a lot of money for this job and very dissatisfied with after care from dm design ,I certainly would be very weary to use this company ever again ,would not reccomendthem ,I cant understand how a company this size can treat customers this way ,the sales and fitting side were good but after that they have your moneythey dont want to know about it
Colin Knox

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