Tracy

Review of Bagel Works Canton/Hunt Valley

I would make it zero if i could. We order from th...

I would make it zero if i could. We order from them several times a month and today nothing was right. We didn't receive any of the syrup and butter as ordered with several orders of pancakes or french toast. We ordered french toast, didn't ask for strawberries and got them. My co-worker is highly allergic and couldn't eat. Eggs were over cooked, bagel's were burnt. What in the world is going on there? Also, when my co-worker called to get a refund for the drink she didn't get and her french toast being wrong they told her they couldn't refund her card, since when? She was told that the french toasts always come with butter, syrup, powdered sugar and strawberries. That has NEVER happened. No butter or syrup either. You have just lost a regular customer who always orders a very large order. .