Anna Boka

Review of Downtown Honda of Spokane

All workers in all departments are wonderful, Nick...

All workers in all departments are wonderful, Nick (the Greek) and Brian are so generous and always helpful. I m a returning customer, well... I used to be. We talked to the general manager to see if he could lower our rates since we struggle bad financially. Instead of being kind and explaining the process, he was trying to pick a fight it seemed. Saying it s his job, he deals with people like us a lot, he wouldn t hold our down payment because they are a billion dollar company and wouldn t steal like that. It sounds innocent but he was being very rude, almost rubbing it in our faces that he s better than us. He wouldn t let us borrow the car one more day to think if we wanted the car, which could have left us car less since ours was totaled. Overall he lacked empathy and refused to work with us. Also didn t like that we knew about some things and change his answers when he realized we knew he was lying. Very disappointed and most likely won t be buying there again.