Stefano L

Review of NH Firenze

Pros: Good hotel, correct staff attention and the ...

Pros: Good hotel, correct staff attention and the hotel offers good facilities and full breakfast, although the restaurant is very limited in menu.
It offers everything a 4-star NH should have. The quality of the materials is good.

Cons: the bed is hard, the desk chairs are the worst I have ever seen (literally square and very hard) and the toilet bowl is square ... Apparently someone has thought about the "design" and has completely forgotten about comfort.
The minibar barely cools ...

That is why I give it a 3 out of 5 ... those details of comfort should not fail like that in a 4 star hotel. I've been to competing hotels with the same star rating and they are better.