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Ardy Hagen
Review of K-Designers

3 years ago

I was a little skeptical, because they telemarket ...

I was a little skeptical, because they telemarket cold called me at home.... but thought I would listen to what they had to say and show.

After doing my own research I confirmed that the product they install is high quality
And now having the new windows. I think they are great.

K-designers sales rep made big promises about lots of stuff.... like making sure that we were well satisfied and that all commitments were met... before I would pay for the work.

And, I have to say, the work they did and the product they installed have pleased us.

One thing that I think is very important is that the management has set a standard of customer satisfaction... and the company manages the installation process to meet the high expectations thaty they set.

Our house is in a victorian style, and had windows that were pained shut, and trim whose paint was badly deteriorated. These old windows have a lot of special details that make them more difficult. K-designers figured out how to fix all the problems and took care of all the premitting... which also was a little tricky because old windows do not easily conform to new standards. But these guys were professional enough to understand the challenges and effectively deal with them

For us, we knew the windows would have to be replaced sooner or later, and figured that we might as well have the benefit of living with the upgrade rather than delaying the work until we need to do it to sell the house. It is great to be able to opne the windows,,,, and the noise from outside is much much less. And the neighbors are happy too, smile

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