S

SCLA Porter

4 years ago

There was a lot of confusion upon check in. We had...

There was a lot of confusion upon check in. We had credit card authorization forms sent in prior to check in and they could not locate them when we arrived. We had to get them resent which was a hassle for the other party. We were there for a conference which didn't end until Sunday afternoon. I had family with me that was not attending the conference and we were denied a late checkout so they had to wait downstairs. Front desk after midnight on Friday was helpful and pleasant.

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