this is literally the WORTH hotel on earth! Have h...

this is literally the WORTH hotel on earth! Have had the worth service and truly don't recommend this hotel to no one!
Was planning to have a nice weekend to relax since they do have a pool and a jacuzzi open even with covid and it turned out to a nightmare.
The hotel should change the front desk guy Ronald who, because of him, people won't never go back to this hotel.
The access to the hotel itself was a mess too. They didn't notify us on some streets around that were close, it took us around 2 hours to get there instead of 15/20 minutes. When I called gentilly to get some help of how to get to the hotel, the front desk hung up on me.