Gave 1 star because can't give zero. Staff at pool...

Gave 1 star because can't give zero. Staff at pool ignores you. Canal is full of trash. 1 or NO washcloths, have requested but never show up. Rooms old and musty. No vending machines or water bottles available. Tried to call with complaints! routed to 4 different people before getting someone who "can be" a manager. When started to complain, he all of a sudden couldn't hear us. Hmmmm. Do NOT waste your money here. If offered to upgrade with cruise, tell them NO THANKS. Waste of our hard earned money.