Josh Symons

Review of McIntosh of Mosman

DON T DO IT TO YOURSELF! Drive over the bridge to ...

DON T DO IT TO YOURSELF! Drive over the bridge to Sanderson s.

I purchased a car from MB Mosman in June 30. I can t explain the pain of buying from these people. Gerry Caldwell was a lovely gentleman who was simply to busy to do simple things like provide me a tax invoice once they had been paid, I also hadn t signed a contract until after they had been paid after asking repeatedly. He provided a trade price in message and then went backwards by a couple of thousand! He was meant to order a Cargo mat Didn t do it. Wanted to do a deal but would move off the advertised price. In general was just incompetent and didn t really care!

I have the displeasure of dealing with potential the most arrogant man I have ever come across in a car dealership, his name is Andrew Ebsary. He seemed to think that because he had worked for MB Australia it was ok that they hadn t provided me any formal
paperwork. This is the short version if I wrote the monologue it would drag on.

The car was hardly clean when I picked it up to top it off!

The one thing I will say is that Paul Hughes the dealer principal and Scott Duncan were very attentive to my complaint.

However, I cannot explain how a car that received a roadworthy only 10 weeks ago needs two brand new tyres because the middle of the rears is bald. It is impossible that this has happened in the 5000 Ks the car has done since leaving their dealership. So after the horrible experience, I have now had to spend $926 on two new tyres. It breaks my brain that they passed the car as roadworthy with two tyres in such a state.