Ok hotel noisy but this is only to be expected. Th...

Ok hotel noisy but this is only to be expected. The management are well aware of the poor check in process but are not concerned. To compound this they would not allow wife to check into our room without me even though she had the bookin and id she was sidelined and delayed and they insisted that they get a phone call to say it was ok. I had a colleague call them as i was driving then my poor stressed wife was able to check in