Hotel needs a total remodel/update and most of the...

Hotel needs a total remodel/update and most of the furniture needs to be replaced. Get rid of the 1970s carpet, clean and maintain the pool and get some new equipment and weights in the Fitness Center. Carpet in my room was ripped, curtains were ragged, bed and pillows lumpy, dresser drawers almost fell on my foot. Great disappointment in E Wing!! Dishes were piled in the hallway for hours! Hire and train staff. No excuse for being understaffed during a Jazz Fest where you are hosting a good portion of the shows! Totally unacceptable!!!!!!