jackie durazzi

Review of Community Medical Center-Toms ...

My daughter arrived by ambulance from a horrific c...

My daughter arrived by ambulance from a horrific car accident. Once I arrived and asked for directions to room 11, I was told it was next to room 10. Seriously!!!!! He's going to joke around at a time I needed to get to my daughter!! The evening continued to go down hill from there. She never was checked for a concussion, wasn't given the device to call a nurse for an emergency, and was left in the room unattended for close to an hour still taped to the portable mat that the EMT brought her in on. She finally had to yell for help as the nurse was passing by. Her vitals were never taken until she was being discharged. My daughter had to ask if she could take something to relieve the pain. It was only after my daughter's reminder that she finally got something. The doctor accidentally left her phone in the room which was constantly going off. After her scans were taken she was discharged without a script to relieve pain until it was requested. We were given no information on her injuries or how to take care of her. This was an awful experience and I wouldn't even give it a one star rating!