I give 0 stars. First, when we got there @11 AM, ...

I give 0 stars. First, when we got there @11 AM, our rooms were not ready! It was not ready until 7:30 PM. Thennnn, when we got our rooms, there was only 1 towel and 1 washcloth for fourrrrrr people!!!! There was a bunch of construction on the first floor and the elevator jumped and we almost died. The housekeeper even looked at us like what were we supposed to do. She didn t want to take those elevators anymore and took the service elevator after that. At one point only 2 elevators was working out of 4 elevators. They didn t serve us breakfast! We were discriminated against. The TV channels was false advertisement. It said one thing and then was something completely different. Our keys also didn t work. Almost got stuck on a elevator.
Now, when we inquired about the towels, we tried to call the lady 3 times and NO ONE ANSWERED! Then we called from our phones and she had an attitude telling us to press 0 and call again. So we called again and she answered. She belittled our intelligence. The towel lady had an attitude when she handed us out towels as well and i was nothing but nice to her. Also the shower flooded! When we got to get our room keys, the lady at the front desk said that she can t help us but said it rude as ever.