The H&B shops I love. It's the bad practice of onl...

The H&B shops I love. It's the bad practice of online orders into stores I have a problem with. They don't take stock from the chosen store. It's packaged in bubble wrap, boxed and delivered to the store, ( even when it's an order of packets of seeds, nothing that can be broken) at what cost to the environment that concerns me. I've emailed them suggesting they pick the goods from shop stock only to have a curt response back. So not helpful at all. That's why ONE star