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Diane Reddick

4 years ago

I have done business with Stanley Pools for years....

I have done business with Stanley Pools for years. They built my pool. We had a leak in our pool for years but Stanley came back time and again and finally fixed it. Tuesday morning my pool did not come on. I called Stanley to request service and was told it would be 3-5 days before they could get to it. I checked all the breakers to make sure it was not a simple fix! Today the repairman came and showed me an on/off switch I was not aware of outside by the pump. Somehow it had been turned off. Then he charged me $105. So I was charged $105 to turn on the button that I did not know existed!! So much for bring a loyal customer!!

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