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I live in West Hartford but purchased my Audi Q7 i...

I live in West Hartford but purchased my Audi Q7 in New London in Aug 2014. At that time I was not happy with the service I was given for follow up questions( re the hight technology features). I got the feeling that the person I dealt with had no interest in me once he had sold me the car and gotten his commission. Therefore, I called Hoffman of East Hartford as I had been pleased with their Lexus service for many years. When I explained my situation they said don't bother to come in as we will send someone to your house to help you. Wow I couldn't believe that! They sent Adrian Hester(probably because they thought he was the most knowledgable in the car's technology). He was amazing and very patient with an OLD(er) lady - maybe because we had a North Carolina connection! Anyway for the past year+ I have continued to contact Adrian whenever I have a question or concern. He is always helpful and assures me I am not bothering him. It is a real pleasure doing business with him and when the time comes for another car it will definitely be from him. He is a great asset to Hoffman's company.

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