Ryan Kurtz

Review of Calgary BMW

I bought my first BMW from Calgary BMW last year, ...

I bought my first BMW from Calgary BMW last year, a 2019 330i X Drive and I love it; but this review is not about the car but about the service department.

This morning (7am on a Friday and -10 outside) my car info center was reading "low washer fluid" so I went to my garage to grab a jug of winter formula washer fluid and when I got back to my car I had an issue with the hood not wanting to pop open.

With cold winter conditions in Calgary, washer fluid is vital for the morning commute so I drove straight to Calgary BMW and spoke with the service manager, Jeremy. Jeremy called his shop supervisor right away and they were quickly able to open the hood so that I could access the washer reservoir.

Before I could grab my washer fluid out of the trunk they already had a jug available and were filling the reservoir for me.

The quick service to help me out early in the morning was fantastic and it goes to show that they truly care about their customers!

I love my BMW but the service is what blows me away and why I would highly recommend Calgary BMW to anyone looking to up their car game!

Thanks Jeremy and team!

Ryan