Pleasant experience with SSM. They are moving a lo...

Pleasant experience with SSM. They are moving a lot of the manual processes online (EzBiz) which imo's the way to go. The only part that's a hassle is that although you may register an account online on EzBiz, you would still need to queue at the SSM counter to get the account verified (NRIC + thumbprint validation).

Also, if you would like to check for available trade names, you would still need to check it at the physical counter after filling in a form. That's a little annoying considering that all one needs to do is "query" a database. Introducing this layer just doesn't make any sense to me from an operational POV. :(

Other than the points above, using the online EzBiz website has been a breeze. Registration for a new company was prompt as well and that is always welcomed!