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mojo simps

3 years ago

Recently I visited this location to purchase choco...

Recently I visited this location to purchase chocolate chip cookies. While my visits are normally positive, this last visit was a negative experience. I walked in the store to purchase cookies and the representarive told me that that the cookie batch only yielded small cookies. I asked her if the cookies were half off since they were tiny, and she said, no. After getting my cookies, not only were they tiny, they were undercooked. The cookies looked like cookie balls that were not cooked long enough to cause the cookie to flatten. The cookies were also avout half the size as normal. Its bad enough that these cookies are sold at a premium price, getting a less than desireable cookie but paying a premuum price is a bad swap in my opinion. I really hope management steps in to ensure the quality of their product is consistent going forward. I look forward to better visits!

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