THE BIGGEST CRAP !!!! Hair-strapping and frustrati...

THE BIGGEST CRAP !!!! Hair-strapping and frustrating !!
Turn on the Consumer Center now!

For more than a year I have been trying to change my SIM card to my name, have all the evidence of charging, conversations, habits of use. Only the name on which it was pre-activated 3 years ago by the seller I do not have.
I've spent weeks now to get ahead with the problem have the (licensed !!!) dealer call, confirming that he pre-activated the numbers to make offers more customer-friendly! He also confirmed that they are random names.
Is those (the customer service with broken German and unfriendly kind) all the same
if you want to complain there is no way!
a supervisor? There is not any! Legal persons neither for customers attainable nor for the employees (allegedly!). If I had not distributed the phone number to my contacts for years, I would burn the Sim card and kick the ashes in the ass! It is unbelievable that something like this may be sold in Germany. Whereby there are buyer protection and consumer centers ..... Lebara should not only be banned in Germany !!!! Rate each one of them !!!!!