Terry Penny

Review of ALE Solutions

Ale Solutions booked two of my homes through HomeA...

Ale Solutions booked two of my homes through HomeAway/VRBO. They cancelled one without enough notice, then did a chargeback for $700 more than they were entitled to, based on my cancellation policy. The second home they booked for their clients who caused over $1,000 in damages to the home and Ale Solutions refuses to acknowledge the damages and says their client needs to pay me. Not a very reputable company, in my opinion!