Sally Review of Broad River Furniture d/b/a As...
Ashley furniture is the worst business I ve ever d...
Ashley furniture is the worst business I ve ever dealt with. I ordered a bed for my daughter, was told it would be delivered the following week. It never came. Four weeks later it arrived but turns out that the saleswoman ordered the wrong bed. Customer service said they can t do anything to fix the problem... and gave me attitude and treated me with such poor manners I was appalled! why have a customer service department then?!!?!? The saleswoman also gave me attitude when I called her to let her know the bed she ordered was a wrong, complaining that it s her day off and she doesn t want to go into work to fix the issue.
24 hours have passed and I m Still waiting on my refund confirmation, but no one will take my complaint. Ever time I call/email/chat with customer service, they tell me there s not much they can do. This is the absolute worst business I ve ever dealt with. Soon, I ll report to the BBB if something isn t fixed. DO NOT BUY FURNITURE FROM THIS STORE!
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