Waited an extremely long time in the ER room to be...

Waited an extremely long time in the ER room to be told our insurance was not covered. The insurance company confirmed we were but the front desk woman who enters the information would not verify it with the insurance company. She just said the system said we weren't in it. We asked to verify the information she entered and pointed out that she entered the wrong number from the card. She then refused to change it. Hopefully this isn't a reflection of the quality of the medical care here.