Surgery scheduled in April for May 10th, for my ...

Surgery scheduled in April for May 10th, for my husband who has chronic sinus issues. Go in on May 10th for surgery only to find out paperwork was not summited correctly to insurance. I call insurance myself while waiting for the 3rd worker at the clinic to help us. Insurance approves the surgery just in time for the nurse to let us know its 9:30am and they can't get us in today. So nevermind our schedules and time to make my husband's breathing a priority! Their patients well being is obviously not a priority! Ridiculous!