Was not impressed at all!

Was not impressed at all!
Had to wait 10 minutes to see if they had Gluten Free bread.
Then it took over 30 minutes to receive my meal - toasted sandwich (more like burnt) - not even cut properly. The chips were cold and so was the coffee.
The place had dirty tables and they were not even busy.....
The staff did not look like they wanted to be there.
Will not go back there.