Quite possibly the worst ER in the state. I grew u...

Quite possibly the worst ER in the state. I grew up in Scotland where you don't pay a penny for treatment and there is no more than a 4 hour wait yet here where we pay HUNDREDS a MONTH the wait is outrageous. Franklin Square ER has no one cleaning the emergency room so it is filthy and no one emptying trash in fact you are pretty much forgotten about . We were there a month ago and waited 17 hours to see a DR. My husband was there yesterday and waited 17 hours and had to LEAVE because, guess what Franklin square, people have children and families and responsibilities (kind of like your responsibility to give patients quick and effective treatment) . They won't release YOUR medical records to YOU to take to another ER or dr right there. They won't update you on the wait times either and when you ask they will just add a couple hours onto whatever time it is to cover their own arses. Oh but you will still bill my insurance and send us a bill for co-pays. 17 hours waiting around and less than an hour spent with an actual dr & taking tests. I know they will say they were just 'swamped' and it's funny because 3 weeks ago they just happened to be swamped as well. No, 17 hours is a normal day for this sad excuse for an ER. They had to retake everybody's blood because the blood they took 3 hours ago had gone stale. Unbelievable.