Perhaps I need to manage expectations because I ha...

Perhaps I need to manage expectations because I have been spoiled by other Ritz Carltons exceptional service. However this location seemed just a little dark, little out dated and a little tired.

Please note: we did not stay in the hotel, merely toured as potential venue for an event.

This particular location is special to me since I grew up in the area, and my fiance and I took a tour to consider it as a wedding venue. The wedding consultant gave us a tour then immediately proposed we start picking out our place settings for the wedding. We politely declined.

The highlight of the venue seemed to be the mall itself, and an elaborate staircase where we could take pictures on. I love history but if a staircase is your selling point for your venue then...

Then we move to another venue.