anonymous 1

Review of Baylor Medical Center Frisco

I was very disappointed in the nursing staff at th...

I was very disappointed in the nursing staff at the ER. They were very unprofessional and talked negatively about patients and were constantly gossiping at the nurses station. They didn't even bother to whisper their hateful comments about patients. They never smiled unless interacting with each other. There was no compassion from any of the three nurses I saw while there. Kerry was rude and short with me multiple times. I'm not sure why she ever entered the nursing profession because she has zero compassion for patients. I felt like a burden and helpless at the same time. I was very relieved when I was able to finally leave. I can't say I would ever recommend this ER to anyone after this experience. However, the women at the admissions desk were extremely friendly so not everything was terrible.