Rouzbeh Kashef

Review of Pacific BMW

This dealership is very shady customers be aware....

This dealership is very shady customers be aware. I bought a 2012 z4 from this dealership as certified pre-owned in 2015 and the car should not have been certified to begin with since it was in some kind of accident and the lower brackets under the car were broken. I trusted them and never took the car to a mechanic for a second opinion then after a year figured out that the bottom of the car has been hit real hard and has several broken brackets which I'm sure it's not caused by me because I was really careful with the car and only drove it for 1000 miles since I owned it. I had to pay $800 out of pocket to repair the damage caused by the previous owner. The certification at this dealership is a joke or better said they would cover up issues if they can and once you own the car you own the issue.
The car initially had a misaligned front bumper and a scratch on the lower passenger rocker side. That should have alerted me not to buy the car even when they were telling me that the car was not in any accidents.
I have also had numerous issues with the car and BMW has been replacing parts on the car left and right. This again is a tell tell sign that their certification is rigged and they sell junk cars as certified pre-owned.