Poor service; unprofessional and unknowledgeable e...

Poor service; unprofessional and unknowledgeable employees. Questions go unanswered. Residents are looking forward to booting out this "management" company. They take forever to get things done. They barely return phone calls and they send very rude responses to e-mails when finally answered. I reported an employee to the vice president of the company and my concerns were passed down to a manager and I was basically told nothing will be done and she is a great asset to the company.