Dear Cristy Smith, after my visit Marhaba resort #...

Dear Cristy Smith, after my visit Marhaba resort #marhabaresort in Tunis, I've changed my opinion about the service in Crown Plaza and updated my feedback . I was really appreciated about your personal attention to the guests review. 2 comments from my side and reasons of my negative feedback was: 1) about paid coffee at the breakfast I was informed by fact not in advance; 2)Reception at check-in and at check-out took more than the usual expected time and staff didn't pay attention on my requests about a bill processing required by fin. control of organization I am working for.