Run, run, run, away from Gault. My wife's Corolla ...

Run, run, run, away from Gault. My wife's Corolla needed recall work to replace her defective airbags. After some time on the phone with corporate they agreed that Gault would provide a loaner car during the service since we have 2 young kids and a shuttle ride home wouldn't cut it. I arrive to drop off the car and was told that I can't have a loaner but I could perhaps pay out of pocket to rent one for the day. I left without getting the repairs done. Thanks Gault for allowing us to continue driving a car with airbags that can "explode at any moment and send metal fragments into the cabin causing injury or death". I've bought 2 brand new vehicles from them in the past and was hoping that the new service facility would be better than they old one but alas, it's only shinier.