Review of The Good Guys - Narre Warren Store | Hi. We have spent a lot of money at this store, bu...

3 years ago

Hi. We have spent a lot of money at this store, bu...

Hi. We have spent a lot of money at this store, but no more. We purchased a dishwasher there on 5/6/13 and the service was good . We asked for a Saturday delivery time and where told no exact time could be given, something we accepted as we have bought a lot of items from here and it generally works out O.K. We both work so the weekend delivery was good for us. We got home on the Friday and a message on the phone said it would be delivered at 7 am on Saturday. I rang the store to say that was way to early and was told by a very rude (CONNY) that it was GOOD service to deliver it so early. I told her I had worked HARD all week and asked if we could possible get a PM delivery time but was told the driver (ADAM) liked to get his run over early. The CUSTOMER is always right and the driver should SUCK it up and realise that he works for the customer . We went back on the Saturday and got our cash back. We went to Pakenham Good GUYS and got it $10 cheaper and it was deliverd at 3pm the very same day.....I will never shop at the GOOD GUYS NARRE WARREN again.