We as a party of 8 passed on our reservation elsew...

We as a party of 8 passed on our reservation elsewhere to eat here because they had plenty of room and could seat us immediately at Tiki. We sat down and ordered food and drinks then appetizers came out pretty quickly. Drinks were slow to arrive after ordering. This was the end of our good experience. Our meals did not come for two hours after sitting down. The staff was unapologetic about the wait. My sister left, bought a meal at the restaurant downstairs, finished it, and returned before our food arrived. The manager Fernanado offered us $10 off our bill for the wait. It was an insult to say the least with the amount of money we spent at the restaurant. He told us he would be back to check on us but we had to ask for him again because he did not return. He eventually gave us a free round of drinks after asking to speak with him again. The food was good but the service was so terrible it was hard to enjoy. Would not recommend this place and we will not be returning.