Smart Service needs to do a better job of explaini...

Smart Service needs to do a better job of explaining their return policy. The only place I could find it was buried deep in the user agreement, which I suppose I should have read but who does. We paid $3700 for Smart Service and are only getting back $2500. Smart Service should stand behind their product with a better return policy.

Update: The COO of Smart Service just informed me that since I posted a negative review of their company and policies that we will only be getting a $1600.00 refund instead of the original $2500.00 offered. Great customer service.