In October 2017, my union eligibility for health i...

In October 2017, my union eligibility for health insurance ran out. I then signed up for COBRA, through MPI. Since that time, for the last 8 months, like clockwork, they ve been sending me notice of ineligibility packages stating that my benefits were eligible as of the month prior and I need to sign up for COBRA. I ve called there now 5 times over the course of these months to get them to stop sending these to me. Without fail they do not, even though their managers have said we ve solved the problem and you won t receive these anymore.
The information in the packets is misleading and wasteful. This month they didn t send me a premium, but they did send me a notice of ineligibility packet! When I told this to the manager Matt W., he stated, in a very apathetic tone that, they don t always send premium reminders out and it s up to me to remember to send in my payment. For real? I can t wait to be done with this company. Awful.