I had an average experience with Broad and Cassel....

I had an average experience with Broad and Cassel. The website broadandcassel.com is quite user-friendly and easy to navigate. However, I found the overall customer service to be lacking. The response time to my inquiries was slow, and I felt that my concerns were not fully addressed. I appreciate the professionalism of the staff, but there is room for improvement in terms of communication and attentiveness.