Francisco Rodriguez

Review of Tempe Improv

Very terrible experience with the GM Chad. Claimin...

Very terrible experience with the GM Chad. Claiming to know the laws on liquor but proved several times that he was incompetent and very vague with his answer to what the "laws" he was trying to say as to why we were unable to enter. We bought tickets and were promised a refund that we have still yet to receive after two weeks now. We were not allowed in because my girlfriend did not have her ID however we both offered to not drink alcohol and to put X's on our hands to not be allowed to be served however that was not a viable response as he kept saying how they could loose their liquor license although we would not be consuming any alcohol what so ever. According to the law below;
Is it legal for a customer to be on a licensed premise without proper identification?
Yes, however, if asked by the establishment to show proper I.D., the customer must produce it in order to be served. [A.R.S. 4-241(A)]
In this instance the GM could have let us in and simply not served my girlfriend but in no way does this law show that the GM would potentially lose his liquor license and we should have been let regardless. Asking for ID as stated above is about being served, not let into an establishment to view a comedy showing, especially when they serve non alcoholic drinks and the age is 18 and up.
I would like to receive my refund for the Josh Wold show that was completely ruined by your GM because I still have not received the over $40 I should have after being told it would be back in my account after a few business days. I would also like to be reached out to Chads boss as he refused to give me that information and only gave me his number and information when I specifically asked for his bosses information.