Sami AlSharifReview ofHallmark Group, LLC
The rudest bunch you ll ever encounter in your lif...
The rudest bunch you ll ever encounter in your life. Seriously. Apartment was left super clean (even cleaner than it was during move-in), and they still deducted $200 from the security deposit for cleaning. One month without hot water. They will raise the rent price on you and ask you to respond within a week (regarding whether you d like to stay). Other individuals around the complex complain too. DO NOT engage with Leon. He was shouting at me (and cursing) when I went to their office asking about repair requests. They won t respond to repair requests. The lady told me that they are not a concierge service bluntly when I complained about mysterious yellow droplets coming down the walls.
Update to the response from Dana: it is great that you are restoring the property for the next tenants. However, the apartment was received unclean, without ANY indication of professional cleaning. Time-stamped photos of French fries on the oven, stains on the tile AND carpet (which you hypocritically want to clean after I left) are available. The unit was returned cleaner than it was received which, according to the lease, should have amounted to a complete refund of the deposit. Nonetheless, I am glad that you have responded and I hope that you take customer feedback seriously.

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