JF Harrisson

Review of First Canadian Group of Compan...

I had to deal with a car dealership to buy the car...

I had to deal with a car dealership to buy the car i wanted. When I was in the room with the finance guy I was told that in order to get the bank loan with the best interest rate, I was required to buy an extended warranty to "cover the banks investment".

After some digging I found out this was not true at all. I proceeded to contact FCPP directly to initiate the 30 day cancellation. Their staff over the phone we're very good. They we're friendly, listened to my problem, and solved it immidiately by emailing me the cancellation form. When I filled it out and emailed it back, I got a response only a few minutes later.

Thank you so much for making a stressful situation very easy!