Kristine Harris

Review of Mark Miller Toyota

I came to Mark Miller Toyota with my son who was l...

I came to Mark Miller Toyota with my son who was looking to trade in his 2008 Prius. We met Robin Gattis who immediately put us at ease. We felt comfortable with him, and confident in his integrity. My son found a 2010 Prius on the lot that met his needs and he was able to complete a trade-in transaction in a most efficient manner on that same day. After doing a great deal of research, my son felt assured that he was getting a fair trade-in allowance and a good price for the 2010 Prius as a certified pre-owned car. Robin treated my son with great courtesy and respect.

I was also in the process of looking for a vehicle to purchase. During my visit to the dealership, I noticed a 2011 Lexus IS 250 on the lot. I had no prior experience with this vehicle, but the mileage was very low so it piqued my interest. After discussing the vehicle with Robin, taking it for a few test drives over the next day or so, and doing a good deal of research, I decided this was a great car for me and I was interested in purchasing the Lexus. Robin was extremely responsive to all my questions and concerns about the vehicle's history and warranty. He also provided us with information and comparisons to justify the final price the dealership was able to offer. I told my husband I felt good about doing business with Robin and after meeting Robin, my husband was also impressed.

I am happy that we were able to purchase two vehicles with Robin Gattis. He certainly earned our confidence and loyalty in a short time. I previously purchased a vehicle from Mark Miller Subaru and was impressed by their business practices. Buying these cars from Mark Miller Toyota has convinced me that both of these family owned dealerships stand by their word and provide excellent customer service overall.