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Very disappointing hotel. We had booked a beach vi...

Very disappointing hotel. We had booked a beach villa which was not really on the beach but on a small stream of water with a small man made sandy portion made to look like a beach. The water also looked very dirty and uninviting. There seems to be a general feeling from the earlier reviews that the hotel is deceptive in this regard when it comes to Description of their rooms as the Overwater Bungalows were also not really fitting the description. The entire resort was also generally very very dirty. Our room which was rather an expensive room was very very shabby at best. At the pool there were no towels. No one to help get towels (very poor at such an expensive hotel) and the only way to get the towels was to walk into the beach and get it from a hut.
The maintenance of the hotel was the poorest I have seen for any premium hotel in the world. From the buildings and the villas to the gardens which looked totally unkempt and uncared for. Some sections didn't even look properly watered, which is saying a lot in a tropical country.

An argument can also me made for the dolphin enclosure being unethical. It clearly was very very tiny and shallow for what is an ocean going animal.

Overall possibly the most disappointing hotel I have stayed in for a long time.

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